Privacy policy

What we collect

When you submit the roofing quote form we collect the details you provide: your name, phone number, optional email address, the town and suburb of the property, the property type, the roofing service and problem you selected, how urgent the work is, your preferred contact method, any description you write, and any photos you upload.

We also record basic technical context with your request — the page you submitted from, the referring website, and campaign parameters in the link you arrived through — so we can tell which pages and campaigns generate enquiries.

Why we collect it

Your details are used to respond to your enquiry and to prepare a roofing quote. This includes passing your request to a roofing professional working in your area so they can contact you and, where needed, inspect the roof.

Who sees it

Your request is visible to us and to the roofing professional handling it. We do not sell your details, and we do not share them for unrelated marketing.

Photos you upload

Photos are stored in a private storage location and are not published on this website or made publicly accessible. Please do not include images containing sensitive personal information.

Analytics and cookies

This site can use analytics and advertising measurement tools to understand how visitors find and use it. Where those tools are active they may set cookies or similar identifiers in your browser. You can block or clear cookies through your browser settings.

Retention

Enquiry records and photos are kept for as long as needed to handle your enquiry and maintain a record of the work quoted. You can ask us to delete your enquiry and any photos you sent.

Your choices

You can ask us what information we hold about you, ask for it to be corrected, or ask for it to be deleted. Contact us at info@roofingnamibia.com.